HEROX legal

Support

Last updated: 19 August 2026

Need help?

Email [email protected] with the email used for your assessment and a short description of the problem.

Manage or cancel membership

Open your private report link and choose “Manage subscription” to use Paddle’s secure customer portal. You can cancel anytime. If the portal is unavailable, contact us before your next billing date.

Payment or report issue

Include your Paddle transaction reference if available. Never email card numbers, passwords or API keys. For a missing report, also check spam and promotions folders.

Privacy request

Use the subject “Privacy request” for access, correction or deletion requests. We may verify control of the assessment email before acting.